Frequently Asked Question
How do I access a shared mailbox from Outlook Online?
Last Updated 2 years ago
Introduction
In Outlook Online, shared mailboxes act like they are separate accounts, but do not require a separate login and can only be accessed by members.
If you are using Outlook (the native app on your computer), please use these instructions instead.
Instructions
- Open Outlook Online and sign in.
- Click on your profile image in the top-left corner of the window.
- Click Open another mailbox.
- In the dialog box that appears, enter the mailbox's full e-mail address, then click the Open button.