Frequently Asked Question

Introduction

To scan large batches of documents into Laserfiche, use of a bulk document scanner is the most efficient way to complete this task.

On multi-function printers, scan-to-email does not work because the generated files are too large to push through the e-mail system.  To work around this issue, most multi-function printers offer network scan drivers that allow scan jobs to be sent directly to the computer requesting the scan across the network.

These instructions show how to set up and use Canon using the Color Network ScanGear v2 driver.

Instructions

Setup (to be performed by tech support)

1. Install software dependencies
   1. Canon Color Network ScanGear v2
2. Configure network scanner settings:
   1. Hostname: (DNS name of printer)
   2. Laserfiche scan engine: TWAIN
   3. Laserfiche scan driver: Color Network ScanGear 2
   4. Laserfiche Configure Options Using: Default Scanner Software
      

Usage

1. On the printer, tap the Scanner function from the home screen.
   
   
   
   
2. Tap the Online button to enable the network scanner function on the printer.
   
   
   
3. In Laserfiche, initiate a scan by clicking the Start Scanning button.
   
   
   
4. Verify the correct driver is being used.  Click the gear toolbar button, then select TWAIN > Color Network ScanGear.
5. Set the scanning options by clicking the Settings toolbar button (looks like a checkbox) and setting the options as desired.
6. Click the Scan button to start the scan job.