Frequently Asked Question

Introduction

GlobalProtect is the program used for VPN access to the District's network. It layers an encrypted communication channel on top of your Internet connection, connecting you directly to the SD59 network.  This article details how to use GlobalProtect to connect to the SD59 VPN network.

While enabled, you will be able to access internal resources such as file servers. Please be aware this program, while enabled, will also route all of your Internet-bound traffic through the SD59 network.

It is recommended that you connect to the VPN only as long as you need remote access to resources on the SD59 network, and disconnect when you no longer need them.

Install GlobalProtect via Managed Software Center

1. From Finder, select Go menu > Applications.
2. Open the Managed Software Center application.
3. Select the Software tab.
4. Find GlobalProtect, then click its Install button.
5. Click the Updates tab to view the installation progress.
   

Install GlobalProtect via Web Portal

1. Go to https://vpn.sd59.bc.ca/
2. Enter your SD59 credentials, then click the Log In button.
3. Click the appropriate download link for the computer you are installing on. If you are using a Windows computer, try the 64-bit version first if you are unsure.
4. Open the downloaded file, and follow the prompts to install the software.

Connecting to GloablProtect

Once you've installed the GlobalProtect client, it will display a popup prompting for connection details if this is the first time you've used it.

If the popup doesn't appear, click the GlobalProtect icon in the menu bar (Mac) or in the system tray (Windows).

For the server address, enter: vpn.sd59.bc.ca

Use your District username and password.

Managing VPN Connectivity

1. Click on the GlobalProtect icon in the menu bar (Mac) or system tray (Windows).
2. To enable the VPN connection, click the Enable button at the bottom of the popup.
   
3. To disable the VPN connection, click on the hamburger menu in the popup (3 horizontal lines in the top right corner), then select Disable.